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If you have suspended a cPanel account through WHM or are looking for an easy way to find all of the accounts on your WHM server that have been suspended, WHM offers an easy way to do this. From WHM's List Suspended Accounts page, you can easily unsuspend or even Terminate an account.
Step One: Log into your WHM administrative dashboard.
Step Two: In the upper left, type in "_Account Information_" and hit enter.
Step Three: From the list of available options, select List Suspended Accounts.
This will bring you to a page where you can view all the suspended accounts on the server and brief details about them.
With the Suspended Accounts page in WHM, you will see some brief information about each cPanel account that has been suspended. This can help identify an account if you are looking to Unsuspend or Terminate the account for the cPanel user.
Step One: After logging into WHM and navigating to the Suspended Accounts page in WHM, and Unsuspend button will be listed next to each suspended account. Find the account that you want to Unsuspend.
Step Two: Once you have found the account you wish to have unsuspended, click the blue Unsuspend button.
Step Three: After the Unsuspend button has been clicked, WHM will begin unsuspending the account and list the output to you. If all goes well, it should look similar to the following image,
Step One: In addition to being able to Unsuspend, you may also Terminate an account as well. From the Suspended Accounts page in WHM, find the account you want to have Terminated.
Step Two: After the account has been located, click the Terminate button to the right of the account listing.
Step Three: After clicking Terminate on the account, you will be brought to a new page, where it will ask for confirmation of Account Termination. If you are sure you want to proceed, click the red Yes, remove this account button.
Written by Hostwinds Team / May 15, 2019